Shipping & Delivery Policy – Nakshatra Furniture Thrissur

At Nakshatra Furniture, we are committed to ensuring that your furniture is delivered safely, on time, and in perfect condition. To make your experience smooth, please take a moment to read our shipping and delivery policy. You will receive notifications from us at each step of the delivery so you are always updated on your order’s progress.

Shipping & Delivery Policy – Nakshatra Furniture Thrissur:

Delivery Areas

We deliver products within our specified service areas. Delivery charges may apply depending on your location and the size of your order.
For locations outside our standard delivery zone, please contact our team for availability and shipping options.

Delivery Notes

• • Vehicle selection depends on order size and quantity.

  • Shipping charges are calculated based on distance and vehicle type.

  • Shipping charges must be paid before delivery.

  • Final shipping cost will be communicated after order confirmation.

Delivery Charge/Shiiping Costs

Free Shipping

• • • • Free delivery up to 10 KM for orders above ₹2,000.

Paid Shipping (Beyond 10 KM)

• • • • For delivery distances beyond 10 KM, shipping charges will apply per kilometer based on the vehicle required:

        • Passenger Auto: ₹35 per KM

        • Petti Auto: ₹40 per KM

        • ACE Vehicle: ₹45 per KM

Vehicle Capacity Guidelines

• • • • Passenger Auto:
        Suitable for one sofa set or one complete small dining set or one cot up to 5 ft.

      • Petti Auto:
        Can carry multiple items and most standard orders.

      • ACE Vehicle:
        Required if the order size or quantity exceeds Petti Auto capacity.

Order Processing

Orders are processed after payment confirmation.
Processing times may vary depending on product availability and vendor schedules.

Once you place an order with Nakshatra Furniture, you will receive automated email notifications at each stage of the order process. This includes confirmation when the order is placed, updates when the order is confirmed, and notifications once the order is being processed.

Our team carefully reviews every order to ensure accuracy and quality before dispatch. If any additional information, clarification, or customization details are required, our store team will contact you directly via phone or email.

Delivery Time

Estimated Delivery Time
Orders are processed within 1–2 business days after payment confirmation.
Once shipped, delivery typically takes 3–7 business days, depending on your location.

Total estimated delivery time: 4–9 business days from order placement.

may vary depending on the product type, availability, or customization requirements. We ensure that all orders are handled with care and kept informed throughout the process to provide a smooth and transparent shopping experience.
Occasionally, delays may occur due to traffic, weather, courier issues, or vendor delays. If there is any change, we will keep you informed promptly.

Inspection on Delivery

We request customers to inspect their products upon delivery.
If you notice damage, defects, or missing items, please report it immediately to our Customer Service team.
Our team will work with the vendor to resolve any issues quickly and fairly.

Customer Trust & Reviews
Nakshatra Furniture is proud to be a trusted furniture store in Thrissur, Kerala, with a strong 5-star Google rating based on customer feedback. Our ratings reflect our commitment to quality furniture, transparent order processing, timely delivery, and reliable customer support. We value every customer experience and continuously work to maintain high service standards throughout the ordering, shipping, and delivery process. Customers frequently mention Nakshatra Furniture, Thrissur for its reliable service, quality furniture, and timely delivery experience. Our strong Google ratings reflect the trust of customers across Kerala who value transparent communication, professional handling, and consistent customer support.

Contact for Delivery Queries

For delivery updates, tracking, or any concerns, please contact us via:

• Phone, Email, or WhatsApp

• Or visit our Chevoor, Thrissur showroom for in-person assistance

We are always happy to assist and ensure your Nakshatra Furniture experience is seamless from purchase to delivery.

Consumer guidance on shipping & delivery:
https://consumer.ftc.gov/articles/shipping-problems